Contact information
For questions about our products, orders, delivery or returns, please contact us using the details below.
Customer Support
Email: info@garalato.com
Phone: +44 7735374072
Customer service hours: Monday to Friday, 9:00 a.m.–5:00 p.m., UK local time (GMT/BST).
We aim to respond within one business day. Enquiries received outside these hours will be handled during our next business day.
For order enquiries, please include your order number, if available, and a brief description of how we can help.
Business Information
Garalato is a trading name of ABC GAME STORE LTD, a company registered in England and Wales under company number 11580950.
ABC GAME STORE LTD is the legal seller responsible for purchases made through garalato.com.
Registered office:
ABC GAME STORE LTD
37 Westminster Buildings
Flat 1938
Theatre Square
Nottingham
NG1 6LG
United Kingdom
Correspondence and Postal Returns
Postal return address:
Garalato
37 Westminster Buildings
Theatre Square
Nottingham
NG1 6LG
United Kingdom
This address is used for administrative correspondence and postal product returns. It is not a physical retail store and does not offer in-person shopping or order collection.
For practical return instructions, email info@garalato.com with your order number or other details identifying your purchase. Our approval is not required to exercise your statutory cancellation rights.
Please read our Refund Policy for return periods, postage costs and refund information.
Delivery Information
We currently deliver within the United Kingdom. Please visit our Shipping Policy for delivery times and shipping costs.
Complaints
If you have a complaint about a product, order or our service, email info@garalato.com with the relevant details and your preferred resolution.
We will review your complaint and contact you about the next steps.