Terms of service
Welcome
Welcome to our online store. Throughout these Terms of Service (“Terms”), references to “we,” “us,” or “our” refer to our company and its ecommerce operations. These Terms govern your access to and use of our website, products, applications, features, and all related services (collectively, the “Platform”).
By accessing or using our Platform, you confirm that you have read, understood, and agreed to be legally bound by these Terms together with our Privacy Policy. If you do not accept these Terms in full, you must discontinue use of the Platform immediately.
1. Eligibility and Account Responsibilities
You must be of legal age in your jurisdiction to use our Platform. If you allow minors under your supervision to access the Platform, you accept full responsibility for their actions.
Certain services may require account registration and submission of personal information including name, email, billing details, and shipping address. You represent that all information provided is truthful, current, and complete. You are solely responsible for safeguarding your login credentials and for all activity conducted under your account. Accounts may not be transferred, sold, or shared.
2. General Conditions
We reserve the right to deny service to anyone at any time for any reason.
Information transmitted through the Platform (excluding payment details) may be transferred over multiple networks and modified to meet technical requirements. Payment data is always encrypted.
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Platform without express written authorization. Section headings are included for convenience only and do not affect interpretation.
3. Accuracy of Information
We strive to ensure accuracy but make no guarantees regarding completeness, reliability, or timeliness of content. Materials on this Platform are provided for general informational purposes only and should not be relied upon exclusively for purchasing decisions.
Use of any information from this Platform is at your own risk. We are not obligated to update outdated content.
4. Pricing and Platform Modifications
Prices are subject to change without notice. We reserve the right to modify or discontinue any portion of the Platform at any time without liability. We are not responsible for any pricing changes, service interruptions, or discontinuations.
5. Products and Availability
Certain products are available exclusively online and in limited quantities. Returns and exchanges are governed by our Return Policy.
While we attempt to display product colors accurately, we cannot guarantee your device will reflect true colors. We may restrict sales by customer, region, or quantity and may discontinue products at any time without notice.
6. Orders and Cancellations
We reserve the right to refuse or cancel any order. Purchase limits may apply per person, household, or transaction. If an order is modified or canceled, we will attempt to notify you using the contact information provided.
You agree to provide accurate purchase and account information for all transactions.
7. Third-Party Tools
The Platform may include third-party tools provided “as is” without warranties or guarantees. We are not responsible for any issues arising from use of such tools, which you access entirely at your own risk.
8. External Links
Our Platform may contain links to third-party websites. We do not control or endorse external content and accept no responsibility for third-party materials or services.
9. User Submissions
Any feedback, ideas, or content submitted to us may be used freely without restriction or compensation. You grant us a perpetual, royalty-free license to use such submissions in any medium.
10. Personal Data
Your personal data is processed in accordance with our Privacy Policy. By using the Platform, you consent to such processing.
11. Errors and Corrections
We reserve the right to correct errors or inaccuracies and to update information at any time without prior notice, including after orders have been submitted.
12. Prohibited Activities
You agree not to use the Platform for unlawful purposes, intellectual property violations, harassment, misleading conduct, malware distribution, unauthorized data collection, spamming, obscene activity, or attempts to bypass security systems.
13. Disclaimer and Limitation of Liability
The Platform and all services are provided “as is” and “as available.” We make no warranties of any kind. We do not guarantee uninterrupted or error-free operation.
To the fullest extent permitted by law, we are not liable for any direct or indirect damages arising from use of the Platform or products.
14. Indemnification
You agree to indemnify and hold harmless our company and affiliates from any claims arising from your breach of these Terms or violation of applicable law.
15. Severability
If any provision is deemed unenforceable, the remaining Terms shall remain in full force.
16. Termination
These Terms remain effective until terminated. Obligations incurred prior to termination survive.
17. Entire Agreement
These Terms and related policies constitute the entire agreement between you and us.
18. Governing Law
These Terms are governed by the laws of England and Wales.
19. Updates to Terms
We may update these Terms at any time. Continued use of the Platform constitutes acceptance of revisions.
20. Shipping
Orders are shipped via selected logistics partners. Delivery times and costs are shown at checkout. We are not responsible for carrier or customs delays.
21. Returns and Refunds
Eligible items may be returned within 30 days. Items must be unused and in original packaging. Refunds are processed within 7 days of receipt.
22. Product Warranty
Products are covered under applicable statutory warranties. Defective items may be repaired, replaced, or refunded.
CONTACT INFORMATION
Phone: +44 7735374072
Email: info@garalato.com
Address: 37 Westminster Buildings,Theatre Square,Nottingham,NG1 6LG (Address available only for administrative correspondence and product returns. No physical point of sale at this address.)
Customer Service Hours: Monday to Friday, 9.00 a.m. – 5.00 p.m. (GMC)
We aim to respond within 24 hours.